The WCB continues to monitor the situation on a day-by-day basis, and will only issue mail if, and when, it’s possible to do so, to minimize disruption to our clients.

 Filing a claim 

For workers and employers, the quickest way to start the claim process with the WCB is to do online.

Workers can file here - https://secure2.wcb.pe.ca/Workers/WorkersReport 

Employers can file here - https://wcb.pe.ca/Employers/OnlineServicesSignIn 

 Dropping off documents 

Workers and employers can securely drop off claim forms and other WCB-related documents at:

• The WCB head office, 14 Weymouth Street, Charlottetown, Monday to Friday, from 8 a.m. to 4:30 pm.
• All Access PEI locations as of November 26, 2024.
  • Please check the locations and hours of operation here: https://www.princeedwardisland.ca/en/information/transportation-and-infrastructure/access-pei-locations 

 Emailing documents 

Documents can also be emailed as follows.

Worker’s and Employer Report – workerservices@wcb.pe.ca 

Employer Accounts (registration, renewals, etc.) – safetymatter@wcb.pe.ca 

 Payments 

The WCB has actively been reaching out to clients and to make arrangements to make sure payments continue to be made in a timely manner.

The mail strike does not affect those who receive their payments through direct deposit.

Injured workers and health care providers are encouraged to set up direct deposit.

To sign up, complete the appropriate form:

• Worker Direct Deposit Form: https://bit.ly/3Z6Jzqk 
• Direct Deposit Request – Service Provider Form : https://bit.ly/4ey4maM 

 Registered employer 2025 rate letters 

At this time of the year, the WCB usually mails out rate notification letters to all registered employers. That’s not possible this year with the ongoing Canada Post strike.

However, rate letters are now available by calling the WCB’s Employer Services at 902-368-5680 or toll-free 1-800-237-5049 in Atlantic Canada.

You can also contact us by email at safetymatters@wcb.pe.ca 

Our Online Services remain available 24 hours a day, 7 days a week, where you can submit claims, reports, review account balances and remit account payments electronically.

If you have any questions or concerns about your payments, please contact the WCB at 902-368-5680 or toll-free 1-800-237-5049 in Atlantic Canada.